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charts not yet refreshed

 
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skmaheshwari
White Belt
White Belt


Joined: 27 Jan 2009
Posts: 1

Post: #1   PostPosted: Wed Apr 22, 2009 7:36 pm    Post subject: charts not yet refreshed Reply with quote

Dear Sir, Today I had a lot of problem. Intraday charts were not refreshing properly and even in EOD charts some of the charts are showing yesterdays data and not showing the current data. Kindly resolve the problem
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SwingTrader
Site Admin


Joined: 11 Aug 2006
Posts: 2903
Location: Hyderabad, India

Post: #2   PostPosted: Wed Apr 22, 2009 10:22 pm    Post subject: Reply with quote

Intraday updates & EOD updates are two completely different issues, please do not link those. EOD update is done by a program running at a fixed time, if NSE/BSE does not update its bhavcopy by that time, the update fails. We have to run it manually again to update the data. We just did it and updated EOD data (only NSE CASH & BSE indicies did not update, NSE futures & BSE stocks had updated).

For intraday updates you should have called us during the market hours, we could have helped you fix the problem. Our servers were running fine today, there were no technical issues. Please call us tomorrow if the problem continues.

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Srikanth Kurdukar
@SwingTrader
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