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charts premium eod not displaying |
kmm White Belt
Joined: 03 Sep 2006 Posts: 17
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Post: #1 Posted: Mon Dec 14, 2009 10:23 pm Post subject: charts premium eod not displaying |
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As registered users we were able to see EOD charts (premium).It is not displaying for the past few days.
Has it been disabled ?
kmm |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #2 Posted: Mon Dec 14, 2009 10:41 pm Post subject: |
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Nothing has changed. Charts (Premium) is working fine. Please post a detailed explanation of what issue you are facing, we will look into it. _________________ Srikanth Kurdukar
@SwingTrader |
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ConMan White Belt
Joined: 06 Aug 2008 Posts: 344
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Post: #3 Posted: Tue Dec 15, 2009 8:22 am Post subject: |
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Dear ST/PT
Charts(Premium) is throwing a blank sheet for 20 days 60mins TF....we are not able to access charts(premium) |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #4 Posted: Tue Dec 15, 2009 9:06 am Post subject: |
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Oh! now I see what everyone is referring to. 20 days / 60 mins charts are not working in Charts (Premium). Yes, they will not for a while now. The problem is same as "Live Charts".
It will take a while for this to work as we need to do some work on this. As you might know since these plain image charts put massive load on the servers, we will have to see if we really need to provide this feature (intraday historical) in the free charts premium at all.
Note: JCharts historical intraday is available where you can see even 100 days 60 mins chart with ease. _________________ Srikanth Kurdukar
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #5 Posted: Tue Dec 15, 2009 7:20 pm Post subject: |
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THOSE WHO ARE NOT GETTING THE CHARTS IN CHARTS (PREMIUM) (GETTING A BLANK PAGE) - PLEASE CLEAR YOUR BROWSER COOKIES AND TRY, IT WILL WORK. _________________ Srikanth Kurdukar
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kmuthu_gct White Belt
Joined: 23 Nov 2009 Posts: 2
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Post: #6 Posted: Tue Dec 15, 2009 7:28 pm Post subject: |
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SwingTrader wrote: | THOSE WHO ARE NOT GETTING THE CHARTS IN CHARTS (PREMIUM) (GETTING A BLANK PAGE) - PLEASE CLEAR YOUR BROWSER COOKIES AND TRY, IT WILL WORK. |
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I've cleared all cookies and tried to get the intra-day chart using charts(permium) [5-min]. Again I am getting the empty page.
Please do the needful. Thanks. |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #7 Posted: Tue Dec 15, 2009 7:40 pm Post subject: |
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Sir,
Intraday in Charts (Premium) will be fixed later tonight. Sorry for the inconvenience.
Regards. _________________ Srikanth Kurdukar
@SwingTrader |
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ConMan White Belt
Joined: 06 Aug 2008 Posts: 344
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Post: #8 Posted: Wed Dec 16, 2009 8:10 am Post subject: |
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Dear ST
While Nifty Intraday charts are reflecting, we are not getting data for many individual stocks. Can you please look into it
Rgds |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #9 Posted: Wed Dec 16, 2009 9:00 am Post subject: |
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QuickGMurugun,
Just look at JCharts for intraday. We have no idea when this will be useable again. The problems faced by charts premium are same as live charts - plain image charts not being suitable for intraday charting. We will try and restore this in the near future. _________________ Srikanth Kurdukar
@SwingTrader |
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kmuthu_gct White Belt
Joined: 23 Nov 2009 Posts: 2
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Post: #10 Posted: Wed Dec 16, 2009 7:01 pm Post subject: |
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SwingTrader wrote: | Sir,
Intraday in Charts (Premium) will be fixed later tonight. Sorry for the inconvenience.
Regards. |
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Dear Admin,
We are able to use the Charts (Premium) for minute based except for 1 Day range. When I used 1 Day with 3 min (intra day for today), I am getting Invalid Stock/Index Symbol 'NIFTY' comes. Please do the needful. Thanks for your great effort. |
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joshiga White Belt
Joined: 03 Mar 2009 Posts: 19
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Post: #11 Posted: Wed Dec 16, 2009 7:23 pm Post subject: |
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Hi,
I'm considering to register for intraday charting service.
THe only problem I've is I need customized PSAR parameters on 60 min chart. Is this facility available on icharts premium (image based live charts)?
-GIrish |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #12 Posted: Thu Dec 17, 2009 9:57 am Post subject: |
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kmuthu_gct,
It will be a while before intraday charts will start working properly in charts (premium). We will try our best to resolve this as early as possible.
Regards. _________________ Srikanth Kurdukar
@SwingTrader |
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SwingTrader Site Admin
Joined: 11 Aug 2006 Posts: 2903 Location: Hyderabad, India
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Post: #13 Posted: Thu Dec 17, 2009 10:00 am Post subject: |
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joshiga wrote: | Hi,
I'm considering to register for intraday charting service.
THe only problem I've is I need customized PSAR parameters on 60 min chart. Is this facility available on icharts premium (image based live charts)?
-GIrish |
I will strongly advise you against subscribing for "Live Charts". Our concentration is on JCharts which is our main charting tool for intraday. Live Charts are a low priority for us. If you subscribe and run into problems with live charts at some point, we may not be able to fix those issues on a priority basis.
Once JCharts are moved to the faster version that we are testing then we will see what to do about live charts. _________________ Srikanth Kurdukar
@SwingTrader |
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