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connection error |
arsiva
White Belt
Joined: 30 Jun 2009
Posts: 4
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Post: #1  Posted: Thu Jul 23, 2009 9:41 pm Post subject: connection error |
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| st sir and pro trader my i chart connection is not getting connectedduring market hours why. from 9.30 to 6.30 iam getting the message server not found please chech i did not do any trade today because of this it opened in the morning 9 am got hanged up and getting opening now at 9.30 pm pls check |
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SwingTrader
Site Admin
Joined: 11 Aug 2006
Posts: 2903
Location: Hyderabad, India
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| Post: #2 Posted: Fri Jul 24, 2009 9:09 am Post subject: |
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You might first want to check your internet connection. If that is okay, please call us during market hours and we will take a look at your session info at our end and try and figure out where the problem is.
Our data servers are running fine, there are no isues currently. I can assure you that the problem you are facing is with your internet connection. Please try and get that fixed first.
_________________
Srikanth Kurdukar
@SwingTrader |
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