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ICHARTS NOT WORKING |
haswanimanish
White Belt
Joined: 06 Jun 2012
Posts: 5
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Post: #1  Posted: Mon Sep 30, 2013 3:25 pm Post subject: ICHARTS NOT WORKING |
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Hi there,
I m new user at icharts. Recently i have been provided a new computer in my office. Though icharts worked fine for first two days, now it is not running it simply shows "NO DATA AVAILABLE". I have tried all the browsers viz. IE, CHROME, OPERA, FIREFOX etc. It is not running on any of the above. Similarly i have followed all the instructions pertaining to JAVA 6 but of no avail.
Kindly help me out.
Thank you. |
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hemant.icharts
Site Admin
Joined: 10 May 2011
Posts: 334
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| Post: #2 Posted: Mon Sep 30, 2013 3:32 pm Post subject: Re: ICHARTS NOT WORKING |
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Dear Member,
There could be many reasons for showing No Data Available. we would request you to connect to LIVE SUPPORT, it will be available at top right corner of premium page. You can even call our support team on number provided in contact us page.
Regards,
Hemant @ iCharts.
| haswanimanish wrote: | Hi there,
I m new user at icharts. Recently i have been provided a new computer in my office. Though icharts worked fine for first two days, now it is not running it simply shows "NO DATA AVAILABLE". I have tried all the browsers viz. IE, CHROME, OPERA, FIREFOX etc. It is not running on any of the above. Similarly i have followed all the instructions pertaining to JAVA 6 but of no avail.
Kindly help me out.
Thank you. |
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haswanimanish
White Belt
Joined: 06 Jun 2012
Posts: 5
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| Post: #3 Posted: Wed Oct 09, 2013 5:57 pm Post subject: ICHARTS NOT WORKING |
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I have done everything with respect to installing the compatible JAVA version and fed up now as it is not running on any of the browsers i.e. OPERA, MOZILLA FIREFOX, IE, CHROME. However, another site (xxxxxxxx), also using fncharts services is working absolutely fine on my computer and there is no problem.
Kindly tell me what can be the reason for showing 'NO DATA AVAILABLE'and how to sort it out.
Thanking you. |
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hemant.icharts
Site Admin
Joined: 10 May 2011
Posts: 334
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| Post: #4 Posted: Wed Oct 09, 2013 9:47 pm Post subject: Re: ICHARTS NOT WORKING |
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Dear Member,
You might have selected all data available in time frame setting window, please select any number in in the window.
In case of any further queries / clarifications, you may also connect to LIVESUPPORT.
Regards,
Hemant @ iCharts.
| haswanimanish wrote: | I have done everything with respect to installing the compatible JAVA version and fed up now as it is not running on any of the browsers i.e. OPERA, MOZILLA FIREFOX, IE, CHROME. However, another site (livemint.com), also using fncharts services is working absolutely fine on my computer and there is no problem.
Kindly tell me what can be the reason for showing 'NO DATA AVAILABLE'and how to sort it out.
Thanking you. |
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ProTrader
Site Admin
Joined: 06 Jul 2008
Posts: 433
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| Post: #5 Posted: Thu Oct 10, 2013 7:05 am Post subject: |
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hi manish:
I guess you are using the Eod charts. As Hemant suggested, please call us and we will look at it.
thx..pt |
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haswanimanish
White Belt
Joined: 06 Jun 2012
Posts: 5
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| Post: #6 Posted: Thu Oct 10, 2013 8:36 am Post subject: ICHART NOT WORKING |
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Sir,
you are right that i m using EOD charts but my submission is that had there any problem in my PC it would not have been working anywhere. As i submitted earlier, it is working perfectly fine on another site. It worked on ichart also for 2-3 days but thereafter i dont know what wrong i did with my system or settings or what happened that it stopped working.
As u suggested me to all or to get connected at LIVESUPPORT, Whom should i call and will you help since i m not a paid member now? 
Thanking you. |
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hemant.icharts
Site Admin
Joined: 10 May 2011
Posts: 334
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| Post: #7 Posted: Thu Oct 10, 2013 8:40 am Post subject: Re: ICHART NOT WORKING |
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Dear Member,
We will surely help you. Please call us on the number provided in contact us section.
Regards,
Hemant @ iCharts.
| haswanimanish wrote: | Sir,
you are right that i m using EOD charts but my submission is that had there any problem in my PC it would not have been working anywhere. As i submitted earlier, it is working perfectly fine on another site (livemint). It worked on ichart also for 2-3 days but thereafter i dont know what wrong i did with my system or settings or what happened that it stopped working.
As u suggested me to all or to get connected at LIVESUPPORT, Whom should i call and will you help since i m not a paid member now?
Thanking you. |
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