iCharts Discussions

kamal.icharts · Site Admin Joined: 10 Apr 2013 Posts: 576

Dear Members,

Since yesterday i.e. 19th June 2013, lot of users are facing problem while accessing the java charts.

In case you are getting 'Error - Click for Details' OR 'Your security settings have been blocked.......', then please do the following

For Java 7 Users

Please go to Start --> Control Panel --> Java

Go to the Security Tab and make the Security Level from High to Medium

Then clear the java cache, close the browser and login again to iCharts.

On how to clear java cache, please refer the instructions given at http://www.icharts.in/education/icharts-help/how-can-i-clear-my-java-cache-.html

Please visit http://www.youtube.com/watch?v=9wBAgMTaQiQ for the video presentation of the above mentioned steps

For Java 6 Users

You can download Java 1.6 Update 45, which is the latest version of Java 6, at http://www.oracle.com/technetwork/java/javase/downloads/jre6downloads-1902815.html

Accept the License Agreement and download the file with description ‘Windows x86 Offline’, which is around 16.3 MB file.

For any further assistance, please connect to LIVESUPPORT or call us on the numbers provided in 'Contact Us' section.

Regards

Kamal

vinay28 · Black Belt Joined: 24 Dec 2010 Posts: 11748

It's good to see that icharts is updated for java 7.

vinay28 · Black Belt Joined: 24 Dec 2010 Posts: 11748

however, the notice above jcharts (eod) still says "do not update to java 7"?

ProTrader · Site Admin Joined: 06 Jul 2008 Posts: 433

It is good Smile

. We will have the notice removed. Java has a new release which is fixing issues with security in its previous releaase.

Thanks,
--PT

vinay28 · Black Belt Joined: 24 Dec 2010 Posts: 11748

ProTrader · Site Admin Joined: 06 Jul 2008 Posts: 433

The new version of Java is fixed.

Thx..PT

anilsonawane · White Belt Joined: 09 Apr 2007 Posts: 1

Hi
I am trying to change value from weekly to daily but it only shows me weekly in drop down.
If i click on dropdown it simply blinks.
I am unable to change timeline dropdown.
Please help.ASAP

kamal.icharts · Site Admin Joined: 10 Apr 2013 Posts: 576

Dear Member,

Which version of Java are you using? Ensure you have only one copy of Java installed.

Regards

Kamal

vinay28 · Black Belt Joined: 24 Dec 2010 Posts: 11748

Though it is working with Java 7, the chart opens after more than 5 minutes unlike in few seconds with Java 6.

pkholla · Black Belt Joined: 04 Nov 2010 Posts: 2890

vinay28 · Black Belt Joined: 24 Dec 2010 Posts: 11748

rajjv · White Belt Joined: 22 Sep 2009 Posts: 2

hi,
I had downloaded java 7-25 I am not getting the chart lines. I went to control panel security but there is no option of security level to change. In the Advanced tab however there is a security option, but that does not show the levels. what do I do?

rajjv · White Belt Joined: 22 Sep 2009 Posts: 2

Hi,
It has now come. It seems to take a lot more time than earlier but it is coming thanks

bende · White Belt Joined: 06 Mar 2010 Posts: 1

Kamal,
Charts are very slow. I am looking for EOD. in old JAVA version, it was very fast but now new java charts are damm slow. any solution??

Regards,
Dhananjay

hemant.icharts · Site Admin Joined: 10 May 2011 Posts: 334

Dear Member,

You might be Using Java 7th version, in which charts load slowly. In order to have faster Loading of charts please shift to java 6.

You can download Java 1.6 Update 45, which is the latest version of Java 6, at http://www.oracle.com/technetwork/java/javase/downloads/jre6downloads-1902815.html

Accept the License Agreement and download the file with description ‘Windows x86 Offline’, which is around 16.3 MB file.

In case of any further queries / issues, please call our support team.

Regards,
Hemant @ iCharts