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No access to SB!!!! |
ashokrajan
White Belt
Joined: 06 Sep 2010
Posts: 8
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Post: #1  Posted: Mon Sep 05, 2011 4:31 pm Post subject: No access to SB!!!! |
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Hi admin,
why there is no access to SB?. When i click the link SB which appears below the chart, it opens the same page without SB.
Also when i open SB archives, it says " Your access to SB is restricted".
Mine's get expiring on 8 sep 2011 only. I face this problem from last week onwards.
Pls help on this issue...
Thanks,
Ashok |
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kamal.icharts
Site Admin
Joined: 10 Apr 2013
Posts: 576
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| Post: #2 Posted: Mon Sep 05, 2011 5:49 pm Post subject: Re: No access to SB!!!! |
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Dear Ashok,
I have forwarded this request to our support team. They will find out and mail you regarding this.
Thanks
Kamal |
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ashokrajan
White Belt
Joined: 06 Sep 2010
Posts: 8
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| Post: #3 Posted: Tue Sep 20, 2011 9:01 am Post subject: |
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Dear Kamal,
Still the problem is not resolved.
I want to see SB along with chart as usual and access to SB archives.
Kindly look on this immd.
Thanks,
Ashok |
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kamal.icharts
Site Admin
Joined: 10 Apr 2013
Posts: 576
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| Post: #4 Posted: Tue Sep 20, 2011 9:24 am Post subject: |
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Dear Ashok,
Our team had already emailed you the details of the issue that you are facing. I will again request them to mail you. You will receive a mail from them shortly.
Regards
Kamal |
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ashokrajan
White Belt
Joined: 06 Sep 2010
Posts: 8
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| Post: #5 Posted: Tue Sep 27, 2011 10:31 am Post subject: |
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Dear Kamal,
I have not received any mails to my ID. Anyway i have sent my querries to the support email ID.
Pls resolve & update me.
Thanks,
Ashok |
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kamal.icharts
Site Admin
Joined: 10 Apr 2013
Posts: 576
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| Post: #6 Posted: Tue Sep 27, 2011 10:56 am Post subject: |
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Dear Member,
Our team had already mailed you everytime, they received your query. They even mailed you on 20th Sep 2011 @ around 10 AM. We have again forwarded you the email. Please even check your spam mail once.
If still you have not received the mail, please contact our team.
Regards
Kamal |
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SAKLECHA
White Belt
Joined: 26 Jan 2010
Posts: 333
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| Post: #7 Posted: Mon Feb 27, 2012 12:58 pm Post subject: |
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SIR
I HAVE SUBSCRIBED TO JCHARTS PREMIUM. I AM NOT ABLE TO ACCESS SHOUTBOX OR SHOUTBOX ARCHIEVES. AM I ELIGIBLE OR NOT?
NEXT IN THE LIVE CHARTS OPEN,8EMA AND CLOSE,8EMA ARE SHOWN IN THE SAME LINE..............HOW TO RECTIFY PLEASE CLARIFY.
THANKS
NIRMAL SAKLECHA |
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kamal.icharts
Site Admin
Joined: 10 Apr 2013
Posts: 576
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| Post: #8 Posted: Mon Feb 27, 2012 3:23 pm Post subject: |
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Dear Member,
Please mail the query to support@icharts.in and they will reply you back with details.
Regards
Kamal
| SAKLECHA wrote: | SIR
I HAVE SUBSCRIBED TO JCHARTS PREMIUM. I AM NOT ABLE TO ACCESS SHOUTBOX OR SHOUTBOX ARCHIEVES. AM I ELIGIBLE OR NOT?
NEXT IN THE LIVE CHARTS OPEN,8EMA AND CLOSE,8EMA ARE SHOWN IN THE SAME LINE..............HOW TO RECTIFY PLEASE CLARIFY.
THANKS
NIRMAL SAKLECHA |
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pthorat57
White Belt
Joined: 28 Feb 2011
Posts: 1
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| Post: #9 Posted: Mon Feb 27, 2012 8:58 pm Post subject: |
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Hello Nirmal Saklecha,
In the live charts premium u could try SMA8 instead of the EMA8 for the open and close values to be able to see them as separate lines. Also use the 1st and 4th indicator windows to get the blue and red color for easy visibilty of crossovers. |
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