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Unable to connect to Platinum charts

 
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Author Unable to connect to Platinum charts
pavan29
Green Belt
Green Belt


Joined: 26 Jun 2012
Posts: 1047

Post: #1   PostPosted: Mon Nov 19, 2012 5:38 pm    Post subject: Unable to connect to Platinum charts Reply with quote

Hi

I usually use the charts from office due to which I am facing issues in connecting to the Platinum charts.

As we are already logging to access the Jcharts,is there anyway you can remove the additional login facility so that we can continue to access Platinum charts to our benefit.

I am sure many other users are facing this firewall issue.

Pls do the needful Sad
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sauraj123
White Belt
White Belt


Joined: 10 Jan 2012
Posts: 312

Post: #2   PostPosted: Mon Nov 19, 2012 6:31 pm    Post subject: Reply with quote

Hi,

I am also facing the same issue from the office.when contacted icharts for the issue ,they requested for port forwarding ,which is not possible in office network.also an there be any workaround for the same?

Regards
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amexhui
White Belt
White Belt


Joined: 26 May 2009
Posts: 45

Post: #3   PostPosted: Tue Sep 17, 2013 7:51 am    Post subject: Unable to connect to Platinum Charts Reply with quote

Trying to connect @ 7.50 am on 17th Sep 2013. Please help resolve. Thanks
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hemant.icharts
Site Admin


Joined: 10 May 2011
Posts: 334

Post: #4   PostPosted: Tue Sep 17, 2013 8:45 am    Post subject: Re: Unable to connect to Platinum Charts Reply with quote

Dear Member,

Please try now. It is up and working.

Regards,

Hemant @ iCharts.

amexhui wrote:
Trying to connect @ 7.50 am on 17th Sep 2013. Please help resolve. Thanks
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NiftyTracer
White Belt
White Belt


Joined: 05 Feb 2015
Posts: 14

Post: #5   PostPosted: Sun Nov 01, 2015 8:17 am    Post subject: Reply with quote

iCharts team: Platinum Charts are not opening since yesterday afternoon. You should atleast provide information about downtime of any particular service on homepage or by email/sms, so that one doesn't keep on wasting time attempting to access that service.
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