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Unable to use platinum charts through android

 
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Author Unable to use platinum charts through android
pavan29
Green Belt
Green Belt


Joined: 26 Jun 2012
Posts: 1047

Post: #1   PostPosted: Mon Jan 07, 2013 9:36 pm    Post subject: Unable to use platinum charts through android Reply with quote

Hi

As we were already complaining the difficulties in not being able to access from work place due to firewall restrictions, is there any other option for your team to come up with a solution to use platinum charts through mobile atleast?

I am using android ICS version which doesnt support the MS Silverlight software. Can you ensure to provide some solution to us by using some android compatible software to access the charts?

Being member of icharts and paying more than 1000 bugs monthly, it is extremely disappointing that i have been blocked from all angles , @ work and through mobile , to enjoy trading.

I can only hope that your team provides some resolution to this, failing which i am hesitant to renew my subcription henceforth.
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ProTrader
Site Admin


Joined: 06 Jul 2008
Posts: 433

Post: #2   PostPosted: Tue Jan 08, 2013 7:14 am    Post subject: Reply with quote

Dear Pavan:

We apologize for the inconvenience you are facing. We will try to work and resolve this issue. As we don't control the network at your work, we are not sure that it will be resolved fully. In the mean time you may want to access JCharts, which is our Java based charting tool.

We are in the process of building an Android based charting tool and will inform you as soon as it is done.

Thanks for your understanding.

Regards,
ProTrader
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pkholla
Black Belt
Black Belt


Joined: 04 Nov 2010
Posts: 2890

Post: #3   PostPosted: Tue Jan 08, 2013 9:26 am    Post subject: Reply with quote

1 You must be having a laptop running Win. Get a good dongle and 3g prepaid. Reliance has a Rs 99/m gprs scheme in Bombay. Aircel B'lore has an unlimited 3g scheme (slower after 2gb/m) for Rs 447/3m. I am sure your city has a similar scheme
2 Talk to your tech staff and convince them you are not seeing Sunny Deol flic or Sunny Leone pic. Get an exception for IC to be allowed thru the firewall
Cheers, Prakash Holla
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anand_2012
White Belt
White Belt


Joined: 06 Feb 2012
Posts: 84

Post: #4   PostPosted: Tue Jan 08, 2013 10:12 am    Post subject: Reply with quote

Dear PT Sir,

Is super trend is available in jcharts plus-premium ?

ProTrader wrote:
Dear Pavan:

We apologize for the inconvenience you are facing. We will try to work and resolve this issue. As we don't control the network at your work, we are not sure that it will be resolved fully. In the mean time you may want to access JCharts, which is our Java based charting tool.

We are in the process of building an Android based charting tool and will inform you as soon as it is done.

Thanks for your understanding.

Regards,
ProTrader
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kamal.icharts
Site Admin


Joined: 10 Apr 2013
Posts: 576

Post: #5   PostPosted: Tue Jan 08, 2013 10:34 am    Post subject: Reply with quote

Dear Member,

No, Super Trend is available only in Platinum Tool

Regards

Kamal
anand_2012 wrote:
Dear PT Sir,

Is super trend is available in jcharts plus-premium ?

ProTrader wrote:
Dear Pavan:

We apologize for the inconvenience you are facing. We will try to work and resolve this issue. As we don't control the network at your work, we are not sure that it will be resolved fully. In the mean time you may want to access JCharts, which is our Java based charting tool.

We are in the process of building an Android based charting tool and will inform you as soon as it is done.

Thanks for your understanding.

Regards,
ProTrader
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anand_2012
White Belt
White Belt


Joined: 06 Feb 2012
Posts: 84

Post: #6   PostPosted: Wed Jan 09, 2013 11:16 am    Post subject: Reply with quote

DEAR PT SIR ,
My platinum subscription is working in my personal laptop:)
THANKS FOR YOUR TEAM SUPPORT...
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hmpatil
White Belt
White Belt


Joined: 15 Jun 2011
Posts: 59

Post: #7   PostPosted: Wed Jun 26, 2013 10:59 pm    Post subject: Reply with quote

Even though i m platinum subscriber i also could not acess super trend in my office.
Can you at least give us alerts on my mobile (REMOVED BY ADMIN)?
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ProTrader
Site Admin


Joined: 06 Jul 2008
Posts: 433

Post: #8   PostPosted: Thu Jun 27, 2013 6:37 am    Post subject: Reply with quote

Dear hmpatil:

You need to have silverlight plugin installed on your work computer for Platinum to work. Can you request your office folks? In the meanwhile we are working on a mobile solution that will even work in your workplace.
It will take few weeks for us to launch it.

In the mean time let me explore the option to see if we can generate alerts. Are there any specific scrips that you are looking for sir?

Thansk...PT
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hmpatil
White Belt
White Belt


Joined: 15 Jun 2011
Posts: 59

Post: #9   PostPosted: Thu Jun 27, 2013 10:56 am    Post subject: Reply with quote

[quote="ProTrader"]Dear hmpatil:
You need to have silverlight plugin installed on your work computer for Platinum to work. Can you request your office folks? In the meanwhile we are working on a mobile solution that will even work in your workplace.
It will take few weeks for us to launch it.

In the mean time let me explore the option to see if we can generate alerts. Are there any specific scrips that you are looking for sir?

Thansk...
I have installed silverlighr plugin in my office pc,but still there is server problem.
I m interested in current months Nifty futures since i always keep my position open in it. For this month i am having nifty future (27 june).
I m interested in 10 miniutes supertrend chart. Can you help me till you solve the problem of acess?
Thanks & regards.
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hemant.icharts
Site Admin


Joined: 10 May 2011
Posts: 334

Post: #10   PostPosted: Thu Jun 27, 2013 11:01 am    Post subject: Reply with quote

Dear Member,

You need to get silverlight port unblocked. Please send an email to support@icharts.in, team will let you know the port that has to unblocked.

After that you can connect to LIVE SUPPORT, our team will help you in setting up of your chart.

Regards,
Hemant @ iCharts.

[quote="hmpatil"]
ProTrader wrote:
Dear hmpatil:
You need to have silverlight plugin installed on your work computer for Platinum to work. Can you request your office folks? In the meanwhile we are working on a mobile solution that will even work in your workplace.
It will take few weeks for us to launch it.

In the mean time let me explore the option to see if we can generate alerts. Are there any specific scrips that you are looking for sir?

Thansk...
I have installed silverlighr plugin in my office pc,but still there is server problem.
I m interested in current months Nifty futures since i always keep my position open in it. For this month i am having nifty future (27 june).
I m interested in 10 miniutes supertrend chart. Can you help me till you solve the problem of acess?
Thanks & regards.
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